Telehealth psychiatry for established patients in Maryland
Once you have completed your first visit in Rockville or Frederick, follow-up appointments can happen by secure video from anywhere in Maryland. Same providers, same chart, no commute.
- Anywhere in Maryland
- Same insurance as office visits
- HIPAA-compliant video visits
- Established patients only
How telehealth works here
We keep the rules simple so there are no surprises when you book.
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First visit is in person
Your initial evaluation happens at our Rockville or Frederick office. A first psychiatric workup covers more than a video call can carry, and we will not start care over telehealth alone.
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Follow-ups can be by video
Once you are an established patient, medication checks and ongoing follow-up can happen from home, work, or anywhere else in Maryland on a private connection.
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You must be in Maryland
Licensure rules require you to be physically in Maryland at the time of the visit. If you are traveling out of state, we schedule an office visit or wait until you are back.
What telehealth covers, and what still needs the office
Available by video
- Medication management follow-ups
- Checking how a new prescription is working
- Side effect check-ins
- Dose adjustments when clinically appropriate
- Ongoing care after TMS or Spravato courses
- Coordination with your therapist when needed
Must be in office
- Initial psychiatric evaluation
- Deep TMS sessions
- Spravato (esketamine) treatments
- IM ketamine treatments
- Any visit that needs a physical exam or in-clinic monitoring
What a telehealth visit looks like
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Book as usual
Call the office or use the online form and ask for a telehealth follow-up. We confirm you are established and that a video visit fits what you need.
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Get your link
Before the appointment we send a secure video link by email or text. No special app download is required for most patients. A phone, tablet, or computer with a camera works.
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Join from a private place in Maryland
Log in a few minutes early. Sit somewhere you will not be overheard. Your provider joins from our clinic and your visit runs like an office follow-up.
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Same chart, same follow-through
Prescriptions, notes, and next steps go into the same record as your in-person visits. If something needs an office appointment next time, we schedule that before you hang up.
What you need on your end
Nothing fancy. If you can take a FaceTime call, you can do a telehealth visit with us.
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Stable internet
Wi-Fi or cellular data that can hold a video call without freezing every few seconds.
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Camera and microphone
A phone, tablet, or computer with both. Headphones help if you are in a shared space.
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A private room
Your visit is confidential. Sit somewhere you will not be interrupted or overheard.
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Your insurance card nearby
Same billing as an office visit. Have your member ID handy if we need to re-check benefits.
Insurance and telehealth
Telehealth follow-ups for established patients are billed to the same plans we accept in the office, including Medicare, Maryland Medicaid, and major commercial carriers. Plans differ on their specific telehealth rules, so we confirm yours when we verify benefits.
Copays are usually the same as an office visit, but not always. If your plan treats video visits differently, we tell you before the appointment.
Telehealth questions we get asked
Can my first appointment be virtual?
No. Initial evaluations happen in person at Rockville or Frederick. Once you are an established patient, follow-ups can be by video anywhere in Maryland.
Do I have to be in Maryland for a telehealth visit?
Yes. You must be physically located in Maryland at the time of the appointment. Our providers are licensed to practice in Maryland, and out-of-state visits are not allowed.
Is telehealth covered by insurance?
On the plans we accept, usually yes. Telehealth follow-ups are billed to the same carriers as office visits. We confirm your plan's telehealth rules during benefits verification.
Is my copay different for telehealth?
Often it is the same as an office visit. Some plans treat video visits differently. We check your specific plan and tell you before the appointment.
What platform do you use?
We use a HIPAA-compliant video platform. Most patients join from a browser link on their phone, tablet, or computer. We send the link before your appointment.
What if my connection drops mid-visit?
Reconnect with the same link. If that fails, call the office at (240) 599-1001 and we will finish by phone or reschedule.
Can I do TMS or Spravato by telehealth?
No. Deep TMS, Spravato, and IM ketamine require in-clinic visits. Telehealth is for psychiatric follow-up and medication management after you are established.
Who do I see on a telehealth visit?
The same psychiatrist or nurse practitioner who manages your care in the office. Your chart is shared across video and in-person visits.
Ready to schedule a follow-up?
If you are already a patient, ask for a telehealth visit when you book. If you are new, start with an in-person evaluation at Rockville or Frederick.
